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10 Common Tech Problems

Posting Date: 07/12/2012  |   Filed Under: Technology, Tips  |   No Comments
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Does your small business make any of these 10 common tech mistakes? Take a minute and find out if your tech department needs a few tweaks or an overhaul.

  1.  Not Enough Training - Every business has to keep up with new technology or risk becoming outdated. However, you can’t just purchase new software and leave your employees to figure it out on their own! In fact, even providing training personnel may not be enough to get your business in shape. Employees are often intimidated by new systems, but you can create performance review goals or require certification to encourage your employees to learn the necessary skills. You can also offer online or computer classes or instruction books that your employees can work through at their own pace.
  2. Not Enough Tech Support - Your computers and software are quite possibly the most vital investment you can make for your business. Don’t trust these delicate systems to just anyone! A manufacturer will often give you basic fixes, but a true tech expert can dig deeper. Geeks On Call offers trustworthy experts who can troubleshoot even the most complex tech issues. We will give you cost-effective and personalized tech solutions – because your business isn’t generic, and neither are your software questions.
  3. Spyware Dangers - If you’ve had any experience with spyware, you know how destructive it can be! Spyware targets the sensitive information of your employees and your company and can lead to a flood of annoying ads that can carry viruses. Geeks On Call recommends that you take some measures to protect your company’s privacy. Start by purchasing a good antivirus and anti-spyware program. The small amount you will spend is well worth it for the peace of mind you’ll enjoy when you know your information is secure. You may even require an additional anti-spyware program that will protect your company. Once you have the programs installed, keep them updated! Scan your systems on a regular basis.
  4. Hardware and Software Age - Your PC has a shelf life. If you want to avoid paying ever-increasing repair costs, you will need to replace your computers every 3-4 years. You’ll also need to make sure all your computers are standardized! This step includes all software applications. It’s vital to have a system that works seamlessly to fulfill the expectations of today’s clients. Speed and reliability are crucial to your business.
  5.  Lack Of Security - Spyware isn’t the only way your information can be leaked or stolen. At Geeks On Call, we are very familiar with the cost of poor security. You can lose more than information – you can lose the faith of your customers, your reputation, a lot of money, and huge amounts of time. Taking a strong stand against identity theft and other attacks must be a priority. There are a few ways you can protect your company from these hazards. First of all, insist on strong passwords for all accounts! Do not allow guest accounts or file-sharing programs, and let us guide you to the best firewalls for your system. You should also make sure any wireless networks are safe.
  6. Power Surges - Protect your business from a damaging power surge by implementing battery backups and surge suppressors. Whether the issue is a storm-related loss of power, a simple electrical outage, or a power spike, the effects can be costly. Don’t rely on regular power strips; they don’t offer the same amount of protection for your electronics.
  7. Viral Infections - If you’re connecting to the internet without protecting your computer, it’s just a matter of time until your computer falls prey to a virus. These infections will slow your system, ruin your data, and cost your company money. Your business requires an up-to-date and reputable antivirus program.
  8. Spam Emails - Unsolicited emails not only waste space in your inbox and waste your time as you sift through them, they can cause actual damage! Some spam emails contain viruses or malware that will attack when you click on links within the message. Even if your system isn’t compromised by spam emails, the amount of space needed to hold all these useless emails can be huge. To protect your company from spam, you should keep email addresses private. If you need to publish email addresses online, use forms that will keep them from being easily harvested.
  9. Data Loss - If you’ve ever experienced a data loss, you know how expensive, time-consuming, and frustrating this type of event can be. Even one instance of data loss can throw your business into chaos. At Geeks On Call, we can create the backup plan that fits your company – and keeps the right information in the right hands.
  10. Using Illegal Software - No matter how inconvenient it may seem at the time, getting licensed and legal software is worth it in the long run. Even if you have been using illegal software without realizing it, your business could be forced to undergo an audit or pay penalties. Avoid these issues by keeping a close eye on all software and license purchases. If you’re installing any new software, you should read all the terms of the licensing agreement before signing it.

The Geeks On Call team can help you overcome all 10 of these tech problems. Get in touch with us today and let us make your technology work harder for you!

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Halli Evans Halli Evans

Halli Evans is the Director of Marketing for the Geeks On Call franchise system. Ms. Evans expertise covers the spectrum of both online and traditional marketing including social media management, building online campaigns, project management, in bound marketing, and effective copy writing. As the marketing champion for Geeks On Call, she identifies opportunities to educate and enhance the client experience with Geeks On Call, and to keep Geeks On Call positioned as an IT services leader.

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