Posts Tagged: ‘business technology solutions’

Data Recovery Services Can Save the Day in an Emergency

If you are using a laptop, a desktop or a mobile device, you are involved in creating, processing, communicating and managing data. If you are employed by a large corporation or if you own a small business, you are involved in the protection of important data that seems to be continuously expanding.

Large Accidents and Tiny Disasters

It it’s for your business or your personal household finances, it’s always important to be proactive about protecting your data. Assuming you are using a tested and reliable backup system, unfortunate accidents can still happen. Even if you go through life following the Good Scout Motto of “Be Prepared,” at a moment’s notice an unexpected accident can occur. Data storage devices such as hard drives, memory sticks and smart phones can sustain real world physical damage.

It’s an annoyance when those small accidents happen. While small accidents are a nuisance, major disasters are just that – a disaster. Remember when unpredictable weather recently pummeled Texas? Within two weeks, the Lone Star state went from drought conditions to being hammered by epic rain fall that culminated in vast flooding. These shocking floods violently swept away homes, businesses and the lives of many citizens. The Governor declared 37 counties in Texas as disaster areas. At Geeks On Call, our hearts go out to everyone impacted.

Try Data Recovery Services from our Partners at Flashback Data

flashbackdataWhile a back-up system is your first line of defense, sometimes it’s no match for fires, landslides, tornados, floods or earthquakes. Even if it’s far less dramatic, human error and hardware failures are a huge problem and actually account for 75% of all data loss occurrences. The Gartner Group, the leading experts in data loss, state that only 6% of small business survive after a major loss of computer records. Geeks On Call can help you and your business get back on your feet by recovering your data with help from our partners at Flashback Data. Flashback Data is an international industry leader in accredited data recovery services.

Flashback Data offers the following specialized data recovery services:

  • Hard drives are becoming less common in laptops. Now that external storage devices are in greater use, your data is at a higher risk due for being dropped and damaged.
  • Flashback Data specializes in flash-based technology. Problems such as deleted files, file system damage, corrupted partitions and physically damaged devices can be rescued by their expert recovery services.
  • Flashback Data offers recovery services for notebooks, PCs, tablets, digital cameras and MP3 players. Don’t despair, Flashback Data can recover your damaged image and audio files.

Geeks On Call Can Protect You and Your Data

If you experience an unexpected data loss accident, there is still hope. Geeks On Call is now working in partnership with Flashback Data to retrieve what you feared was lost forever – your priceless data.

 

 

 

 

Technology Gifts for Moms, Dads and Grads!

giftsThinking about a special gift for Mother’s Day, Father’s Day or Graduation Day? You can’t go wrong with the gift of technology! The number of choices in technology is simply overwhelming, so let Geeks On Call help you with some suggestions.

Ready to Update That PC?

How about Microsoft’s Surface 3? Perfect as a replacement for a PC or large laptop. The HP Omen is a real workhorse that is also perfect for the gamer in your family. The HP Stream 11 is another great choice as a super affordable mini-laptop that covers the basics. It also offers a very long-lasting battery.

How about a Tablet?

Microsoft’s Surface Pro 3 is considered a top of the line choice. So good in fact, it’s the first tablet capable of fully replacing a laptop. For Android fans, consider the Google Nexus 9. It’s considered one of the best tablets on the market. The Lenova Yoga Tablet 2 features a cool digital pen and utilizes a cool device called AnyPen and Sony’s Xperia Z4 rugged road warrior tablet is ideal for the accident prone user!

Make Someone Happy with a New Smartphone!

At the moment, the top choices are the new Samsung Galaxy S6 and the Galaxy Note 4. If your giftee is an Apple fan, the iPhone 6 is great. Both the iPhone 6 and the S6 have developed incredible new cameras. Plus these slim and trim designs have great processing power. If you are on a tight budget, the HTC One M9 or Motorola’s Moto E, are good products available at affordable prices.

Very Entertaining!

Who wouldn’t love to receive Google’s Chromecast HDMI Streaming Media Player? Start enjoying your favorite online movies, tv shows, photographs, websites and music via your TV. Simply plug the device into any HDTV and control your entertainment selections from a Smartphone, tablet or laptop. How about some new headphones?  Sennheiser Momentum is at the top of the list. Bose offers Quiet Comfort 25 noise cancelling headphones and SoundLink Bluetooth headphones and speakers. Another gift suggestion is Bluetooth speakers from Bose, Sony, UE Megaboom, Jawbone or Logitech. All good choices and very entertaining.

Give the Give of Fitness!

Trying to send a message to a family member about their wavering commitment to health and fitness? Who wouldn’t appreciate a cool gift such as the Fitbit Charge HR, Jawbone UP3 or Apple’s Watch Sport? If you are considering a Smartwatch, Apple’s Smartwatch is a crowd pleaser. Also, take a look at Moto 360 that runs on Android. Another popular choice is the Pebble or Pebble Steel that runs on both iOS and Android. What’s not to love about that?

If it’s a new smartphone, tablet or laptop for a job-seeking graduate or a computer upgrade for your business, Geeks On Call can help.  Don’t hesitate to contact your local Geeks On Call office and one of their technology professionals will be happy to help you.

 

You Really Can Fall in Love with Your PC Again!

Heart_corazón.svgRemember when you really loved your computer? What happened? Did things seem to slow down and just fizzle out? Does it feel as if there’s no spark left in the relationship? Maybe your relationship with your computer just needs some extra attention to get things back on track.

 

If you want to put that zip back in the relationship with your computer, try the following steps:

 

Startup Takes Forever? Does it take your computer a ridiculous amount of time to get started? Does it seem as if your computer just can’t wake up and get to work on time? One possibility is that too many non-critical programs are launching during the startup process. Expedite the start-up process by consulting with a technology professional. Most likely, unnecessary programs that are slowing down the functioning of your computer can be identified and removed. Processing can be sped up by cutting back on boot problems.

 

Feeling Bloated? Maybe your PC is sluggish due to bloating. PC makers often add in a load of free tools that techies call “bloatware” for a good reason. All these freebie programs are probably not really helping you or your computer. Removing the overload of “bloatware” can lighten the unnecessary load on your computer.

 

Time to Add Extra Memory? Does it seem as if your computer is practically overwhelmed every time it has to open a WORD document? That’s not a good sign. Perhaps it’s time to spend a few bucks and add more RAM or memory to your computer. RAM needs vary by user depending on user needs. Needs for a high speed gaming fanatic or a photo-editing artist are different than for a user who just checks e-mail. Have a technology professional properly assess your needs and add the required RAM to your PC.

 

Is Your PC Ready for a New Life? “Don’t throw good money after bad” remains a genuine truism. At some point, it’s probably not worth continuing to invest money into an old PC.  However, that PC could enjoy a new life as a secondary computer for your school children or just for checking e-mail in the kitchen. You could also consider donating the aging PC to a charitable organization located in your community.

 

Retirement and Responsible Recycling. Eventually the day will come when it’s officially time to pull the plug. When your PC is facing retirement, remember to be responsible to yourself and the environment. First, you must eliminate all of the data from your PC. Remember that just deleting files, emptying the recycle bin or reformatting the hard drive is not enough adequate. The browser’s cache, cookies and e-mail contacts can still contain highly sensitive information. Play it safe and ensure your digital privacy by contacting a technology professional for assistance with secure data removal.  Be environmentally responsible and never use a dumpster as a means to deal with an unwanted PC. After removing the data on your PC, recycle the equipment through a reputable recycler.

 

Your Relationship with Your Computer Really Can Be Improved

It’s very likely that your computer can be improved with some professional maintenance.  Geeks On Call can help you increase the efficiency of an older PC by removing unnecessary programs and adding some additional RAM. Contact your local Geeks On Call office and one of their technology professionals will be happy to evaluate the status of your current computer.

 

Are You Using the Right Tool for the Right Job?

wrong-technologyDoes it seem that your employees are not being as productive as you had expected? That might be true, but let’s not jump to the assumption it’s entirely the fault of the employees. Office inefficiencies are often caused by outdated or misused technology. In other words, the wrong tools can actually be at the root of the inefficiency problem. The 1907 slogan, “The Right Tool for the Right Job,” is still completely significant in today’s digital work environment.

 

Is Your Current Technology Really Working for You?

Here are several technology solutions that could significantly enhance your business’ productivity with little to no investment.

  • Productivity: Add a second screen to a computer and that employee’s productivity can be increased by as much as 50%.
  • Flexibility: Add an inexpensive solution (some solutions are even free!) that will keep data secure on your office computer while you can access it at any time from any location. Don’t waste time by continuing to email files to yourself. Are you still dealing with the confusion of multiple versions of the original file?
  • Communications: Add a client relationship management (CRM) solution that can enhance efficiency and improve customer satisfaction. You could link your CRM to your current phone system.  Also, consider upgrading your phone system. Remember that lost messages and missed phone calls lead to losses in revenues and missed opportunities.
  • Data Security: Add an automated online backup solution and secure your business’ critical data. Your business can save as much as 10 hours per week with an automated online backup solution.

It’s Time for a Technology Assessment

A yearly assessment of your business’ technology is important. Many business owners avoid this assessment based on the assumption that improvements will be prohibitively expensive. Trust us, not all improvements are costly. Sometimes even small and affordable changes can deliver profits to your business’ bottom line.

Geeks On Call can help you make an informed decision about your business’ technology. Give your local Geeks On Call office a call and one of their technology professionals will be happy to work with you and develop a customized plan for your business.

 

Remote Monitoring and Maintenance Can Help Your Business

Lately, there has been a lot of buzz around RMM meaning Remote Monitoring and Support otherwise called Proactive Monitoring. Let’s  investigate what this term implies and how it can enhance and profit your business.

Remote Monitoring and Maintenance – What is it?

RMM is watching your technology 24/7. It keeps an eye on your network and servers to get a perspective on the overall status of your technology. This technology checking creates alerts on a real time basis with the specific end goal of identifying issues that require remedial attention. This type of corrective action can take place rapidly before the problem can even affect the business.

How Can Your Business Benefit From Remote Monitoring and Maintenance?

Early Identification of Problems: When you have measures set up to proactively identify problems within your technology system, you have the chance to amend the issues before they can negatively impact your business. Additionally, RMM can draw your attention to problems that could negatively impact customer satisfaction, productivity by your employees and ultimately the financial bottom line of your business.

Manage Costs: Being proactive about your business’ technology systems enables you to get a handle on the life expectancy of your equipment. If equipment is reaching the end of its life span, a business owner can start budgeting in advance for the inevitable replacement of aging technology. Planning in advance will pre-empt expensive emergency repair bills from an IT service provider. Furthermore, you can manage your expenses and work flow when you plan for the update of technology and systems.

Manage Productivity of Employees: As a business owner, consider how your employees use their time. Keep your employees’ workflow maximized by handling upgrades to the equipment after work hours. RMM’s proactive alerts will let you on how an employee’s equipment is functioning and will let you know when a problem is brewing. This will help you maintain a strategic distance from technical fiascos.

Start Advancing Your Business and Stop Just Surviving: Does your IT Service professional spend all of their simply putting out fires. This leaves no to execute new innovations and produce real results. Change and innovation are critically important to the success of your business. This is what is going to enable your business to move to the next level. When you stop putting out technology fires every day, you can redirect your efforts to discovering new approaches that will develop and enhance your business.

Enhance Your Business Knowledge:  Enhance your business management skills by understanding how all of the equipment and supplies function within your business. When RMM is implemented into your business, a thorough technology appraisal is activated. The results enable both the business owner and the IT professional to have a comprehensive understanding of how the technology is functioning. This provides a snapshot of how the technology is serving or actually thwarting your business processes and objectives.

Now you are armed with a reasonable understanding of RMM’s capabilities and how it can profit your business. Contact your local Geeks On Call expert and ensure that you are being proactive with your business’ technology.

Business Technology Solutions: Planning Before Implementing

Posting Date: 01/30/2014  |   Filed Under: Technology, Tips  |   No Comments
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Before you jump head first into implementing the newest and greatest in business technology solutions, make sure the decision and the technology align with the larger goals of your business.

Many times people go for the flash and status of having the newest technology, and never actually consider how it will work in their physical space, with the business, and with their employees.

In companies of any size, it is not uncommon to see technology departments with their own goals and budget, in addition to company larger goals and budgets.  When technology departments are making decisions independently, that are not aligned with company goals a gap in adoption and implementation can occur.  You may think that this issue only happens in large companies, but that is not true.   Misaligned decisions about technology can occur in a company of any size.

 

When it comes to choosing business technology solutions, here are a few things to consider that will ensure everyone is informed and aligned with technology direction of the company.

•The Horse Comes Before the Cart

Technology should not dictate your work process; technology should enhance your work process making it more productive and efficient.  In many cases you need to revamp your work processes before selecting and investing in new business technology solutions.  Applying new technology to an antiquated work process will be counterproductive and may not work in many cases.  Your business technology solutions should enhance your business not weaken your business.

 

•Avoid Hasty Decisions

In today’s fast paced world people tend to make decisions on a whim, and that is never how you should make decisions about business technology solutions.  These decisions need to be thoughtfully made as they impact the future success of your business.  You should also take time to seek input from a technology professional that is not associated with selling the product and professionals that are using the product.

 

•Ability to Scale

As you choose  new business technology solutions, make sure that it is able to grow and evolve with your business.  Avoid situations where an entire system will need to be replaced or have pieces/parts tacked on to an older system.   These scenarios can cause unnecessary headaches and expenses.  Selecting a system that offers investment protection and flexibility will benefit your business in the long term.

Small Business Owners have to Face Technology Issues Head On!

Posting Date: 01/10/2014  |   Filed Under: Technology, Tips  |   No Comments
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Small business owners have to deal with frequent issues that arise within their business each and every day.  Many of these issues stem from technology that is not working correctly or as expected.

Below are some of the most common business technology issues that small business owners face and potential solutions:

Insufficient Backup Solutions: Everyone knows they need for a backup system in place.  And, may even have system in place that they believe is working appropriately and being tested regularly. But is it?  As a business owner you need to be certain your back up system is working properly, because if you are impacted by a data loss it can be detrimental to your business.

Solution: Implement a backup system that fits the needs of your business; additionally creating a testing strategy of your backup system that occurs at least one a month to guarantee you are able to recover from a data loss.  We suggest a managed backup system that also has the ability to expand with your business.

Lost, Stolen, & Unsecure Mobile Devices: Employees are accessing and saving your business data on their mobile device, whether it be a personal device or a device issued by the company.   What happens to your business data if the mobile device is stolen or lost?

Solution: All mobile devices need to be integrated into your IT infrastructure and required to have the same level of protection as your servers, network, and computers.  Integrating solutions for encryption and remote wipes, should a mobile devices be lost or stolen will help protect your company information.

Lost Productivity: Have you ever attempted to measure the time your employees spend online or on their individual cell phones?

Solution: Many small businesses are cracking down on the use of personal devices and online usage by putting Internet and Bring Your Own Device (BYOD) policies in place.  These policies state what workers can and can’t access on company equipment and on their personal mobile devices while they are in the workplace.  Some businesses are taking it one step further and placing access blocks up within the office that disable mobile device features and restrict website access from within the office.

Unsecure Networks: Are they also placing your business network in harm’s way by accessing suspicious websites or opening unsafe email attachments?

Solution: As a business owner it is your obligation to ensure your confidential business information, as well as your client’s information is protected. Each desktop, cell phone and server needs to have sufficient and current security measures installed.  There are noxious bugs and infections developing day by day, and with a single click your whole office might be put at danger.

Increased Efficiencies with Technology: Do your employees continue to manage accounting, payroll, and client information the same way they always have?  If the answer is yes, then your business is not allowing technology to streamline the daily functions of your employees.

Result: Implementing updated technology through cloud based solutions gives businesses the ability to adapt to new technology that can streamline and automate daily tasks.  Taking advantage of cloud based technology also gives your employees access to information from anywhere providing them flexibility in their job and clients a better experience.

The best solution to many common technology questions is for small business owner is to build an relationship with an IT service provider that has experience providing business technology solutions.  Allowing them to manage your technology, while you remain focused on growing your business!