Posts Tagged: ‘technology planning’

Are You Using the Right Tool for the Right Job?

wrong-technologyDoes it seem that your employees are not being as productive as you had expected? That might be true, but let’s not jump to the assumption it’s entirely the fault of the employees. Office inefficiencies are often caused by outdated or misused technology. In other words, the wrong tools can actually be at the root of the inefficiency problem. The 1907 slogan, “The Right Tool for the Right Job,” is still completely significant in today’s digital work environment.

 

Is Your Current Technology Really Working for You?

Here are several technology solutions that could significantly enhance your business’ productivity with little to no investment.

  • Productivity: Add a second screen to a computer and that employee’s productivity can be increased by as much as 50%.
  • Flexibility: Add an inexpensive solution (some solutions are even free!) that will keep data secure on your office computer while you can access it at any time from any location. Don’t waste time by continuing to email files to yourself. Are you still dealing with the confusion of multiple versions of the original file?
  • Communications: Add a client relationship management (CRM) solution that can enhance efficiency and improve customer satisfaction. You could link your CRM to your current phone system.  Also, consider upgrading your phone system. Remember that lost messages and missed phone calls lead to losses in revenues and missed opportunities.
  • Data Security: Add an automated online backup solution and secure your business’ critical data. Your business can save as much as 10 hours per week with an automated online backup solution.

It’s Time for a Technology Assessment

A yearly assessment of your business’ technology is important. Many business owners avoid this assessment based on the assumption that improvements will be prohibitively expensive. Trust us, not all improvements are costly. Sometimes even small and affordable changes can deliver profits to your business’ bottom line.

Geeks On Call can help you make an informed decision about your business’ technology. Give your local Geeks On Call office a call and one of their technology professionals will be happy to work with you and develop a customized plan for your business.

 

Business Technology Solutions: Planning Before Implementing

Posting Date: 01/30/2014  |   Filed Under: Technology, Tips  |   No Comments
Tags: , ,

Before you jump head first into implementing the newest and greatest in business technology solutions, make sure the decision and the technology align with the larger goals of your business.

Many times people go for the flash and status of having the newest technology, and never actually consider how it will work in their physical space, with the business, and with their employees.

In companies of any size, it is not uncommon to see technology departments with their own goals and budget, in addition to company larger goals and budgets.  When technology departments are making decisions independently, that are not aligned with company goals a gap in adoption and implementation can occur.  You may think that this issue only happens in large companies, but that is not true.   Misaligned decisions about technology can occur in a company of any size.

 

When it comes to choosing business technology solutions, here are a few things to consider that will ensure everyone is informed and aligned with technology direction of the company.

•The Horse Comes Before the Cart

Technology should not dictate your work process; technology should enhance your work process making it more productive and efficient.  In many cases you need to revamp your work processes before selecting and investing in new business technology solutions.  Applying new technology to an antiquated work process will be counterproductive and may not work in many cases.  Your business technology solutions should enhance your business not weaken your business.

 

•Avoid Hasty Decisions

In today’s fast paced world people tend to make decisions on a whim, and that is never how you should make decisions about business technology solutions.  These decisions need to be thoughtfully made as they impact the future success of your business.  You should also take time to seek input from a technology professional that is not associated with selling the product and professionals that are using the product.

 

•Ability to Scale

As you choose  new business technology solutions, make sure that it is able to grow and evolve with your business.  Avoid situations where an entire system will need to be replaced or have pieces/parts tacked on to an older system.   These scenarios can cause unnecessary headaches and expenses.  Selecting a system that offers investment protection and flexibility will benefit your business in the long term.

Creating a Technology Plan for the New Year

Posting Date: 11/22/2013  |   Filed Under: Data Back-up, Security, Technology, Tips  |   No Comments
Tags: , , , ,

We all make personal New Year’s resolutions on January 1st. This year, why not commit to a few professional resolutions for your business, too? Geeks On Call strongly encourages you to put a new technology plan at the top of that list for 2014. We are offering some technology planning guidelines that can help you form a strategy as you think about your business resolutions and professional goals for 2014.

Technology Solutions That Can Benefit Your Business in the New Year

Backup Services: Cloud services include data storage and backup systems plus access to software programs. Information stored on the cloud can be shared with other users anywhere and at any time. Data shows that 61% of surveyed small businesses are currently using some form of cloud-based service with another 5% planning to add cloud services by 2014. If your business is not currently using the cloud for backup service, it’s time to make a plan for switching over. The cloud can provide data storage plus a variety of services and benefits. Put the cloud at the top of your list.

Security Measures: Bring Your Own Device (BYOD) research shows that over two-thirds of surveyed companies already have employees using their own computers on the job. The advantage is that BYOD makes it easier for employees to stay in constant contact and also work from home more productively. The efficiency of BYOD comes with the responsibility on the part of the business for training employees on security policies and standards. Safeguarding your network and ensuring the confidentiality of your data is critical to the security of your business.

Disaster Recovery: Within the past year unexpected weather-related disasters, such as Hurricane Sandy, have raised the business community’s concerns over data recovery solutions. As you consider your disaster recovery plan, try to consider the consequences of losing all of your business’ data. Think of the lost revenue if your business is off-line for several days. This will remind you of how important it is to have a solid disaster recovery plan in place. There are a variety of disaster recovery plans available. After the disaster occurs, it’s too late to wish you had kept that New Year’s resolution for a disaster recovery plan! Commit to a disaster recovery plan now.

Managed Services: Technology is a key component tied to the success of your business. It enables your business to stay efficient, productive and competitive in today’s marketplace. That is as long as your technology systems are up to date and functioning properly. Have you considered a managed service plan? A managed service provider develops a customized IT service plan that will suit the budget and the needs of the client’s business. A service plan can help your business reduce IT operational costs while actually providing a higher level of IT service. The need for a managed service provider has become increasingly important as business owners need to make informed and increasingly complex choices about technology solutions.

Please visit our blog  for additional information about technology planning in the New Year.

Prepare for 2014 – TODAY!

Geeks On Call can work with you to assess your IT needs and develop a customized plan for your business. If your business needs to develop a backup system, move to cloud services or develop a Mobile App – we can help. Geeks On Call is here to help your business stay productive, efficient and competitive in 2014. Give your local Geeks On Call office a call and one of our computer professionals will be happy to help you.

 

Technology Planning for 2014

Posting Date: 11/22/2013  |   Filed Under: Technology, Tips  |   No Comments
Tags: , , ,

Planning Your 2014 Technology Strategy

As 2013 is rapidly coming to a close, many of us are making resolutions and plans for 2014. As an business owner, are you making plans concerning the technology that keeps your business running?  Let’s take a moment and think about some questions regarding your technology:

  • If you lost of all your client data, how would that impact your business?
  • If you had several computers not working, how would that impact your business?
  • If you were able to find cost saving and efficiency solutions regard technology, how would that impact your business?

Now if the first two questions struck fear in your heart, as much as telling a child Santa is not coming this year and the last one made your eye glisten and twinkle you should definitely be thinking about your business’ 2014 Technology Plan.

Don’t worry it won’t be hard to plan and assess your options, we have outlined a few areas that may benefit your business and we have several others in our most recent newsletter (and you can always call our experts in when you are ready to get serious).

Technology and Equipment Upgrades: Making sure your technology is up to date is important for on-going productivity and efficiency, but there is an added sense of urgency with the demise of Microsoft’s Windows XP operating system on April 8, 2014.   Provided that you leave any of your computers to run XP after the April 8th deadline, you will be placing your business at risk for cyber security attacks.  Furthermore, choosing not to upgrade from XP will place your business at risk of being non-compliant with security and patch issues and depending on your industry these non-compliance fines could amount to big dollars! Many businesses are taking this forced opportunity to upgrade their operating systems and equipment.

The bottom-line: If you are still running Windows XP, you can no longer postpone your upgrade plans. Make and upgrade plan because April 8, 2014 is coming up quickly.

Mobile Accessibility: Mobile accessibility will mean different things to every business, but one common theme is increased efficiency and productivity!  Mobile accessibility will give your employees the ability to conduct business and be reached anytime and anywhere.  Mobile accessibility has some additional benefits, like being able to utilize apps for accounting, inventory management, and scheduling that will help you keep control of your business. Your clients will see benefits with streamlined communication and speedy turnaround time on requests and orders.  You could even take this one step further and create a Mobile App for your business.  A recent study suggests that 49% of mobile device owners are utilizing Mobile Apps to find business information. This could result in increased brand awareness and social media interaction, while providing useful information such as directions, coupons, events, and that’s only the tip of the iceberg

The bottom-line: If you aren’t fully utilizing mobility, you will be struggling to stay engaged and keep up with the competition in 2014.

Managing Your Technology Budget:  It can be exhausting for any business owner to try and juggle technology costs, additions, and upgrades while striving to stay one step ahead of the competition and run a business.  Staying up to date on the latest technology details and costs for cloud services, backup services, cyber security services is not something many business owners are capable of understand or what to understand!  There is a solution to help your business stay ahead of technology and make sure that you current technology is always working: Managed Services Plans.

Managed Services Plans can help you as a business owner to work with one source (a technology advisor) for all of your technology needs.  This technology advisor will create a customized plan for your business’ technology needs and budget!  Some of the services a traditional Managed Services Plan offers are outsourced network management and monitoring of computer and servers, cyber security services, and back up and disaster recovery services. These services are typically contracted for a fixed monthly amount, so you can avoid costly one-time service bills.

The bottom-line: As a business owner, you want to run your business not manage technology problems. A managed services plan can help you make informed choices about complex technology solutions and deliver a higher quality at a lower cost to your business. This can be a “Win-Win” situation for your business.